Operationsmanagement,operation,?parethetwoInfact,mostoftheworld’,forexample,(73%),Australia(71%),Germany(68%),Mexico(68%),andCanada(66%). Createconstancyofpurpose树立改进产品和服务的长久使命2. . . ,要着眼于总成本最低5. Improveconstantlyandforeverthesystemofproductionandservice 通过持续不断地改进生产和服务系统来实现质量6. Institutetrainingonthejob. 做好培训7. Instituteleadership进行领导。. Driveoutfear驱逐恐惧以使每一个人都能为组织有效地工作。9. Breakdownbarriersbetweendepartments. 拆除部门间的壁垒。10. Eliminateslogans,exhortations,andtargetsfortheworkforce 。。12. Removebarriers . Instituteavigorousprogramofeducationandself-. plishthetransformation. 使组织中的每个人都行动起来起实现转变。
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