2017-9-22 WAYNE·HKC 重庆 • 巴南 - 1 - IECQ HSPM QC 080000:2017 目录 CONTENTS 前言 FOREWORD 1 范围 Scope 总则 General 应用 Application 2 规范性引用文件 Normative references 3 术语和定义 Terms and definitions 4 组织环境 Context of the organization 理解组织及其环境 Understanding the organization and its context 理解相关方需求和期望 Understanding the needs and expectations of interested parties 确定 HSPM 体系的范围 Determining the scope of the HSPM system HSPM 体系及其过程 HSPM system and its processes 总则 General 5 领导作用 Leadership 领导作用和承诺 Leadership and commitment 总则 General 以顾客为关注点 Customer focus HSF 方针 HSF policy 制定 HSF 方针 Establishing the HSF policy 沟通 HSF 方针 Communicating the HSF policy 岗位、责任、职责与权限 Organizational roles, responsibilities and authorities 6 策划 Planning 应对风险和机遇的措施 Actions to address risks and opportunities HSPM 体系的策划 Planning for HSPM system 组织 Organization HSF 目标及其实现的策划 HSF objectives and planning to achieve them HSF 目标 HSF objectives HSF 目标的策划 Planning for HSF objectives 变更的策划 Planning of changes 7 支持 Support 资源 Resources 总则 General 人员 People 基础设施 Infrastructure 过程运行环境 Environment for the operation of processes 监视和测量资源 Monitoring and measuring resources - 2 - IECQ HSPM QC 080000:2017 组织的知识 Organizational knowledge 能力 Compet