Chapter 1 Introduction toSupply Chain Management What Is a Supply Chain? Flow of products and services from: Raw materials manufacturers Intermediate products manufacturers End product manufacturers Wholesalers and distributors and Retailers Connected by transportation and storage activities Integrated through information, planning, and integration activities Cost and service levels What Is Supply Chain Management? Supply chain management is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, and at the right time, in order to minimize system wide costs while satisfying service level requirements. Two Other Formal Definitions The design and management of seamless, value-added process anizational boundaries to meet the real needs of the end customer Institute for Supply Management Managing supply and demand, sourcing raw materials and parts, manufacturing and assembly, warehousing and inventory tracking, order entry and order management, distribution across all channels, and delivery to the customer The Supply Chain Council PC Industry Supply Chain Tracing back the screen you stare at for the bulk of your time. Cisco’s work Source Supplier Supplier Distributor Distributor Retailer End-User Converter Converter Consumers Information Flow Funds/Demand Flow Value-Added Services Material Flow Reuse/Maintenance/After Sales Service Flow SCM Definition The work FIGURE : The work Key Observations Every facility that impacts costs need to be considered Suppliers’ suppliers Customers’ customers Efficiency and cost-effectiveness throughout the system is required System level approach Multiple levels of activities Strategic – Tactical – Operational Other Related Observations Supply chain strategy linked to the Development Chain Challenging to minimize system costs and maximize system service lev
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